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Description

Internal services are the services that are provided within a department so that it can meet its corporate obligations and deliver its programs. There are 10 categories of internal services:

• management and oversight services
• communications services
• legal services
• human resources management services
• financial management services
• information management services
• information technology services
• real property management services
• materiel management services
• acquisition management services

Planning Highlights

While all areas of internal services continue to evolve and adapt with the changing needs and context of the Department, Infrastructure Canada will continue to focus broadly on organizational change and adaptation including to support a healthy and resilient workforce, seize opportunities in new modes of working and advance anti-racism, equity and inclusion across all areas of business.

• The INFRAfuture Secretariat has been established to work across the Department, and it will lead efforts to shape and test new ways of working that will help the Department adapt to new realities and reinforce the health and resilience of our people.
• The Anti-Racism, Equity and Inclusion (AREI) Division will continue to provide strategic advice, education and oversight through an intersectional and holistic approach based on collaboration with equity-deserving groups.

The Department will continue to play a key role in delivering relevant and timely information about Infrastructure Canada, its programs, projects and results to Canadians, stakeholders and the media by leveraging digital communications platforms to help tell the departmental story. It will also keep employees informed and engaged on key departmental and government-wide initiatives, especially throughout the pandemic.

To support program delivery, Infrastructure Canada will undertake the following initiatives:

• Modernize its workspace to support the Department’s operational requirements and growth in a post-pandemic hybrid work model through the implementation of Phase 1 and 2 of the Flexible Work Initiative.
• Support and implement the transition of Homelessness Policy Directorate (HPD) to Infrastructure Canada to ensure the success of the program delivery.
• From a finance and administration perspective, support the delivery of existing programs and new programs at Infrastructure Canada.

Infrastructure Canada will also continue its effort to attract, recruit and retain talent including investing in the professional development of all its employees to meet business requirements. The organization will support initiatives that make it a workplace of choice, made up of employees who are representative of the people they serve.

Additionally, the Department will improve financial stewardship by aligning Infrastructure Canada’s future grants and contributions authorities to the needs identified through data analytics and ongoing communication with recipients. Additionally, the Department will enhance decision making by increasing financial reporting capacity, specifically through the use of dashboards, technology, and data analytics.

The Department will contribute to the effective delivery of programs for Canadians by enhancing its digital systems and increasing its data analytics capabilities that will help track the progress of its commitments, assess the effectiveness of its work, and support timely, well informed decision-making.

The Department will also implement its 2022-23 to 2026-27 risk-based Integrated Audit and Evaluation Plan, in alignment with the departmental mandate and priorities. The results of the engagements undertaken through the Plan will support continuous improvements to the programs’ design and implementation as well as improve the efficiency of departmental operations while minimizing risks. Departmental internal audit and evaluation activities will also continue to provide insight for the development and implementation of policies and programs.

Planned budgetary spending for internal services

2022–23 budgetary spending (as indicated in Main Estimates)	2022–23 planned spending	2023–24 planned spending	2024–25 planned spending
58,784,800	58,784,800	55,698,697	52,134,236

The following table shows, in fulltime equivalents, the human resources the department will need to carry out its internal services for 2022–23 and for each of the next two fiscal years.

Planned human resources for internal services

2022–23 planned full-time equivalents	2023–24 planned full-time equivalents	2024–25 planned full-time equivalents
315	306	281

Planned spending and human resources

This section provides an overview of the Department’s planned spending and human resources for the next three fiscal years and compares planned spending for 2022–23 with actual spending for the current year and the previous year.

Planned spending

Departmental spending 2017–18 to 2022–23

The following graph presents planned (voted and statutory) spending over time.

Graph 1: Departmental Spending Trend graph

Text description: Departmental spending trend graph

Year	2019-20	2020-21	2021-22	2022-23	2023-24	2024-25
Total	8,948	5,492	9,061	9,349	10,971	10,334
Voted	4,539	3,311	4,558	7,061	8,585	8,147
Statutory	4,409	2,180	4,503	2,287	2,386	2,187

Fluctuations in Statutory funding are mainly attributable to one-time payments to the CCBF (formerly the Gas Tax Fund) in 2019-20 (Budget 2019) and 2021-22 (Budget 2021).

Fluctuations in Voted funding from 2019-20 to 2020-21 are mainly due to final milestone payments in 2019-20 for the Samuel De Champlain Corridor project.

Fluctuations in Voted funding from 2020-21 to 2021-22 are mainly due to planned expenditures for the Investing in Canada Infrastructure Program as it progresses through it's life cycle.

The Department plans to spend $9.3 billion in 2022-23 through its core responsibilities and Internal Services.

The following table shows information on spending for each of Infrastructure Canada’s core responsibilities and for its internal services for 2022–23 and other relevant fiscal years.

Budgetary planning summary for core responsibilities and internal services

Core Responsibilities and Internal Services	2019-20 expenditures	2020–21 expenditures	2021–22 forecast spending	2022–23 budgetary spending (as indicated in Main Estimates)	2022–23 planned spending	2023–24 planned spending	2024–25 planned spending
Public Infrastructure	8,891,374,387	5,431,853,479	0	0	0	0	0
1. Public Infrastructure, Communities and Rural Economic Development Policy	0	0	35,833,013	56,104,481	56,104,481	54,546,111	51,044,579
2. Public Infrastructure and Communities Investments	0	0	20,237,980	37,186,565	37,186,565	36,152,099	33,144,425
3. Public Infrastructure and Communities Investment Oversight and Delivery	0	0	8,952,175,260	9,197,797,866	9,197,797,866	10,824,873,985	10,198,364,706
Subtotal	0	0	9,008,246,253	9,291,088,912	9,291,088,912	10,915,572,195	10,282,553,710
Internal Services	57,493,166	60,534,414	53,817,134Footnote1	58,784,800	58,784,800	55,698,697	52,134,236
Total	8,948,867,553	5,492,387,893	9,062,063,387	9,349,873,712	9,349,873,712	10,971,270,892	10,334,687,946

Planned human resources

The following table shows information on human resources, in full-time equivalents (FTEs), for each of Infrastructure Canada’s core responsibilities and for its internal services for 2022–23 and the other relevant years.

Core responsibilities and Internal Services	2019-20 actual full-time equivalents	2020-21 actual full-time equivalents	2021-22 forecast full-time equivalents	2022-23 planned full-time equivalents	2023-24 planned full-time equivalents	2024-25 planned full-time equivalents
Public Infrastructure	275	257	0	0	0	0
1. Public Infrastructure, Communities and Rural Economic Development Policy	0	0	217	299	290	267
2. Public Infrastructure and Communities Investments	0	0	177	295	286	261
3. Public Infrastructure and Communities Investment Oversight and Delivery	0	0	244	330	322	298
Subtotal	0	0	639	924	898	826
Internal Services	365	444	321	315	306	281
Total	640	701	960	1239	1204	1107

Human resources planning summary for core responsibilities and internal services

Over the last three years, Infrastructure Canada’s mandate has expanded as it delivers an unprecedented level of programming. Prior to 2020-21, the Department’s resource base was time-limited and funded through the programs it delivered. As part of Budget 2020, the Department secured ongoing resources and, through Budget 2021, secured new resources to deliver the Permanent Public Transit Program, the Green and Inclusive Community Building, the Natural Infrastructure Fund, and the Disaster Mitigation and Adaptation Fund, while also improving ventilation in public buildings and negotiating on the ownership of the Quebec Bridge. More recently, Infrastructure Canada inherited the Homelessness portfolio, which was transferred to the Department from Employment and Social Development Canada as of October 26, 2021.

Estimates by vote

Information on Infrastructure Canada’s organizational appropriations is available in the 2022–23 Main Estimates.^{Endnote x}

Future-oriented condensed statement of operations

The future oriented condensed statement of operations provides an overview of Infrastructure Canada’s operations for 2021–22 to 2022–23.

The forecast and planned amounts in this statement of operations were prepared on an accrual basis. The forecast and planned amounts presented in other sections of the Departmental Plan were prepared on an expenditure basis. Amounts may therefore differ.

A more detailed future-oriented statement of operations and associated notes, including a reconciliation of the net cost of operations with the requested authorities, are available on Infrastructure Canada’s website. ^{Endnote xi}

Future-oriented condensed statement of operations for the year ending March 31, 2023 (dollars)

Financial information	2021–22 forecast results	2022–23 planned results	Difference (2022–23 planned results minus 2021–22 forecast results)
Total expenses	6,931,257,840	9,410,867,102	2,479,609,262
Total revenues	-	-	-
Net cost of operations before government funding and transfers	6,931,257,840	9,410,867,102	2,479,609,262

As noted in the above table, the forecast results total for 2021-22 is $6.9 billion, and the planned results total for 2022-23 is $9.4 billion, which results in a difference of $2.5 billion between 2021-22 and 2022-23. This difference is mainly attributable to the new programs announced through the Fall Economic Statement and Budget 2021, and the mandated transfer of responsibilities for the Homelessness Policy Directorate from Employment and Social Development Canada to Infrastructure Canada and programs under the Investing in Canada Plan.

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